While Apple continues to provide security updates for more recent versions of macOS, these updates are no longer provided for macOS 10.11 El Capitan. The last security update from Apple for macOS 10.11 El Capitan was in July 2018. Sophos Home endpoints running on these versions of macOS will no longer receive new features, bug fixes, protection and virus updates, and customer support (including the ability to re-install the software- as the download is no longer available). Sophos Home ended support for macOS 10.11 El Capitan on October 31, 2019. Once an OS is permanently retired, it will no longer receive new features, bug fixes, protection updates, customer support, or virus definitions.

This will ensure that you receive the latest security and system updates, and continue to enjoy the best protection from Sophos Home. ⚠️ If you are currently running macOS 11 Big Sur, we recommend that you upgrade to the latest version of macOS. It is recommended to stay up-to-date on all operating system and security updates to keep your devices protected. While Apple continues to provide security updates for more recent versions of macOS, we expect Apple will stop providing them for macOS 11 on 2024. The last security update from Apple for macOS 11 Big Sur was released on Sept 11, 2023. Sophos Home endpoints currently running Big Sur 11 will not receive new features, but will still get virus definition updates and limited Support until the OS is moved into Permanent retirement. MacOS 11 Big Sur is currently under Soft Retirement - Sophos Home will permanently end support for it in June 2024. MacOS versions listed under the Soft retirement section will no longer receive software updates, but will still get virus definition updates until moved to the permanent retirement list. Supported systems can be found here: Sophos Home system requirements End of support for OS X 11 Big Sur This article provides information on the soft/permanent retirement of Sophos Home for Mac on systems running older macOS versions Soft retirement macOS list Applies to: Sophos Home Premium and Free (Mac)

Sophos home premium release